FAQ

No. You talk to Claude in plain English. You say "I want to automate X." Claude asks clarifying questions. You answer. Claude builds the skill. You click save. That's it.

You don't write code. You don't understand the internals. You just tell Claude what you want.

ChatGPT is a chat. You type something. It responds. You can't save the conversation. It doesn't have access to your email or calendar. It doesn't run on a schedule.

Cowork is different:

• Runs on your computer (not a browser tab)
• Connects to your tools (Gmail, Google Drive, Slack, etc.)
• Runs on a schedule (while you sleep)
• Remembers your voice and preferences
• Actually takes actions (sends emails, updates docs, creates calendar events)

Cowork is free to download and use. You only pay for Claude API calls (when Cowork runs tasks). Most people spend $5-20/month on API costs. A few power users spend $50-100/month.

That's roughly: 1 skill = $0.50-1/month. 10 skills = $5-10/month.

Not yet. Cowork is desktop-only (Mac and Windows). You can view your skill results in an app, but you can't build skills on mobile.

iOS and Android apps are in development.

A skill is a set of instructions you write (conversationally) that tells Claude what to do repeatedly. Example: "Every Monday at 9am, read my emails from the past week, extract key decisions, write a summary, and send it to me."

Once you save it, Cowork runs it automatically. You never have to think about it again.

As often as you want. Hourly, daily, weekly, monthly, or manually whenever you click "Run Now."

There's no limit. The only cost is the API calls (cents per run).

Almost anything that doesn't require human judgment. Good examples:

• Summarize emails
• Draft documents
• Update spreadsheets
• Monitor Slack
• Research topics

Bad examples: Approve expenses (needs human judgment). Make major business decisions. Delete things.

Yes. Click "Edit" and change the instructions. Cowork will ask clarifying questions. Save the new version. The skill updates immediately.

Yes. Here's why:

• Cowork runs on your computer. Your data doesn't leave your machine unless you ask it to.
• Authentication happens through official channels (Google OAuth, Slack OAuth, etc.). You control what Cowork can access.
• Cowork doesn't store your data. It fetches what it needs, uses it, then forgets it.
• You can revoke access to any tool anytime. Cowork immediately loses permission.

Currently supported:

• Gmail (read emails, search, send)
• Google Calendar (view events)
• Google Drive (read/write files)
• Slack (read channels, post messages)
• Asana (view tasks, create projects)
• Figma (view files)
• Stripe (view transactions)
• Linear / Jira (view issues)

More connectors are being added constantly.

Only if you tell it to. By default, Cowork has read-only access to most tools. If you want it to write (send emails, update docs), you have to explicitly grant permission and specify what it can change.

You can always revoke write access.

When Cowork calls the Claude API, it sends the data it needs to process your task. Like any API call, this goes over the internet to Anthropic's servers.

Anthropic has a privacy policy: they don't store your data after processing and don't use it to train models.

If you're handling sensitive data, you can configure Cowork to redact or anonymize before sending.

Common fixes:

• Check the logs: Click "View Logs" to see exactly what Claude did.
• Edit the instructions: If the instructions were vague, make them more specific. Example: instead of "summarize this," say "extract 3 bullet points with dates and numbers."
• Test manually: Click "Run Now" to test before the next scheduled run.

Fix: Your connection to that tool expired. Click the tool in Connectors and re-authenticate. Then try the skill again.

Possible causes:

• You're asking it to process too much data (1000 emails is too many)
• The task is genuinely complex
• Internet is slow

Fixes: Break into smaller skills. Instead of "summarize all 2024 emails," do "summarize emails from the past 7 days."

Email support@humanagency.co with details. Include:

• What you were trying to do
• The error message (screenshot or copy-paste)
• Logs from "View Logs" if available

Not directly. Skills are conversational instructions, not code.

But you can ask Claude to: fetch data, process it, and output results. If you need complex logic, you can build a tool that Cowork calls. That's more advanced.

Yes. Click "Share" and generate a link or send to a teammate's email. They can use your skill as a template and customize it.

Yes, with connectors. Cowork supports Stripe, Linear, Jira, Asana, and more. You can also connect custom APIs by providing an API key.

Skills won't run. You'll get a notification. Add billing information to your Claude account and credits will resume.